Please be advised that we do not actively monitor or respond to tickets on our website. For prompt assistance, we exclusively address inquiries and requests through our Discord platform. You can access our Discord server at discord.gg/truyaga.

In the event that your account is banned or considered invalid, we kindly request that you refrain from submitting a ticket on our website, as it may not receive immediate attention. Instead, we encourage you to visit our official Discord server and initiate a replacement ticket submission along with supporting evidence. You can access our Discord server at discord.gg/truyaga.

Accounts are automatically issued immediately following your purchase. You can find the details under the "Product Issued" section. Please ensure that you log in to the Riot client using the provided username and password, which should be formatted as follows: username:password.

We place a strong emphasis on the security of your payments. To ensure this, we exclusively utilize a trusted platform known as Stripe for all transactions. Stripe is a widely recognized payment service employed by numerous reputable websites, guaranteeing the safety of your financial information throughout the payment process.